Shipping policy

Shipping Policy

At Norcrest, we aim to provide a reliable and transparent shipping experience.

Orders are generally processed within 1–3 business days after payment confirmation.

Processing times may be extended during periods of high order volume, holidays, or unforeseen circumstances.

Estimated delivery times vary depending on destination and carrier availability.

Typical delivery estimates are:

These timeframes are estimates only and are not guaranteed.

Shipping fees, if applicable, will be calculated and displayed during checkout before payment is completed.

Any shipping charges are listed in Canadian Dollars (CAD).

Where tracking is available, customers will receive tracking details via email once the order has been dispatched.

Please allow time for tracking information to update after shipment.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise specified at checkout.

Norcrest is not responsible for delays caused by:

Customers are responsible for ensuring that shipping information is accurate.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply.

If you believe your package has been lost, please contact us so we can assist in investigating the matter with the carrier.

For shipping-related inquiries, please contact:

Email: contact@norcrestshop.com