Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Norcrest website and any purchases made through our online store.

Norcrest is operated by Zuber Commerce LLC (“Norcrest”, “we”, “our”, or “us”).

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this website.

Company Information

Zuber Commerce LLC
1209 Mountain Road Pl NE, Suite R
Albuquerque, NM 87110
United States

Email: contact@norcrestshop.com

Eligibility

By using this website, you confirm that you are at least 18 years old or otherwise legally capable of entering into a binding contract under the laws applicable to you.

Products and Services

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizing information, prices, and availability are accurate.

However, slight variations may occur due to differences in screen settings, manufacturing processes, materials, lighting, or supplier updates.

We reserve the right to:

• Modify or discontinue products without prior notice;
• Correct pricing, typographical, or product-information errors;
• Limit the quantity of products available for purchase;
• Refuse or cancel orders where permitted by applicable law.

Orders

Submitting an order does not mean that we have accepted it.

All orders are subject to acceptance, product availability, payment authorisation, fraud screening, and operational review.

We may refuse or cancel an order where:

• Payment cannot be authorised;
• Fraudulent or unauthorised activity is suspected;
• A product is unavailable;
• Pricing or product information contains an obvious error;
• Required legal or regulatory obligations prevent fulfilment;
• The order appears to have been placed for resale or other unauthorised commercial purposes.

If payment has already been taken for an order that we cancel, the amount paid will be refunded to the original payment method.

Pricing and Currency

Unless otherwise stated, all prices displayed on our website are shown in Pound Sterling (GBP).

Prices may change at any time without prior notice. Any price change will not affect an order that has already been accepted.

Applicable taxes, duties, or other charges may be added at checkout where required by law.

Payment

Payment must be successfully authorised before an order can be processed.

We accept the payment methods shown during checkout. Payments are processed securely by third-party payment providers.

You confirm that you are authorised to use the payment method submitted with your order.

Shipping

Shipping and delivery estimates shown on our website are estimates only and are not guaranteed delivery dates.

Delivery may be affected by customs procedures, weather conditions, transport disruptions, public holidays, courier delays, or events beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Additional information about processing times, shipping methods, tracking, and delivery is available in our Shipping Policy.

Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy.

Nothing in these Terms limits any statutory consumer rights available under applicable United Kingdom consumer law.

Intellectual Property

All content on this website, including text, graphics, photographs, logos, icons, product descriptions, page layouts, branding, videos, software, and designs, is owned by or licensed to Norcrest and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, display, sell, license, or otherwise exploit any website content without our prior written permission.

Acceptable Use

You agree not to:

• Use the website for any unlawful or fraudulent purpose;
• Attempt to gain unauthorised access to our website, systems, servers, or customer accounts;
• Transmit viruses, malware, or other harmful code;
• Interfere with the operation, security, or availability of the website;
• Use automated tools to scrape, copy, or extract website content without permission;
• Submit false, misleading, or inaccurate information;
• Misrepresent your identity or payment information;
• Use our website or products in a way that infringes the rights of another person.

Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment providers, or services.

We are not responsible for the availability, content, security, privacy practices, or terms of any third-party website or service.

Website Availability

We aim to keep our website available and functioning correctly, but we do not guarantee uninterrupted or error-free access.

We may suspend, restrict, update, or withdraw parts of the website for maintenance, security, technical, legal, or operational reasons.

Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

Subject to the above, Norcrest will not be liable for indirect, incidental, special, or consequential losses arising from your use of this website or your purchase of products where such losses were not reasonably foreseeable.

We are not responsible for losses resulting from your failure to follow product instructions, provide accurate delivery information, or use products in a reasonable and appropriate manner.

Our total liability relating to an order will not exceed the amount paid for that order, except where a greater liability is required by law.

Consumer Rights

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other applicable United Kingdom consumer protection legislation.

Products supplied by us must be of satisfactory quality, fit for their intended purpose, and as described.

Force Majeure

We will not be responsible for delays or failure to perform our obligations where the delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, pandemics, strikes, transport interruptions, war, governmental action, customs delays, supplier failures, cyber incidents, power failures, or telecommunications outages.

Privacy and Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

These policies explain how we collect, use, store, and protect personal information and how cookies and similar technologies are used.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be removed or limited to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, Return & Refund Policy, Shipping Policy, and any other policies published on our website, form the entire agreement between you and Norcrest regarding your use of the website and your purchases.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, website, services, or legal obligations.

The updated version will be published on this page and will take effect from the date of publication unless otherwise stated.

Changes will not remove statutory rights relating to orders placed before the updated Terms became effective.

Governing Law

These Terms are governed by the laws of England and Wales.

Nothing in this section limits any mandatory consumer rights or protections available under the laws of your country of residence.

Consumers residing in Scotland or Northern Ireland may also bring proceedings in the courts of the part of the United Kingdom in which they reside where applicable.

Contact Us

If you have any questions about these Terms, please contact:

Norcrest / Zuber Commerce LLC
1209 Mountain Road Pl NE, Suite R
Albuquerque, NM 87110
United States

Email: contact@norcrestshop.com